Privacy Policy

Information we collect

We collect information to provide better services to all of our users – from figuring out basic stuff like which language you speak, to more complex things like which browser will serve you best.

Many of our services require a user to have an account. When an account is to be created, personal information, like your name, email address or telephone number will be captured as part for your record.

We may also collect information about the services that you use. This information includes:

• Device information

We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). We may associate your device identifiers or phone number with your account.

• Log information

When you use the services or view content provided on our Services, we may automatically collect and store certain information in server logs. This may include internet protocol address and cookies that may uniquely identify your browser or your account.

• Local storage

We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.

• Cookies and anonymous identifiers

We use various technologies to collect and store information when you login to our service, and this may include sending one or more cookies or anonymous identifiers to your device. We also use cookies and anonymous identifiers when you interact with services we offer to our partners, such as advertising services or features that may appear on other sites.

How we use the information we collect

We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect Cybadesk Technologies Ltd and our users.

When users login to a Cybadesk Technologies Ltd product, we may keep a record of their login to help solve any issues they might be facing. We may use email address to inform users about our services, such as letting users know about upcoming changes or improvements.

We use information collected from cookies and other technologies, like pixel tags, to improve user experience and the overall quality of our services. We will not associate a cookie or anonymous identifier with sensitive categories, such as those based on race, religion, sexual orientation or health.

We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

Cybadesk Technologies Ltd processes personal information on our servers in many countries around the world. We may process your personal information on a server located outside the country where you live.

Information you share

Many of our services let you share information with others. Remember that when you share information publicly, it may be indexable by search engines. Our services provide you with different options on sharing and removing your content.

Accessing and updating your personal information

Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.

We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes).

Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

Information we share

We do not share personal information with companies, organizations and individuals outside of Cybadesk Technologies Ltd unless one of the following circumstances apply:

• With your consent

We will share personal information with companies, organizations or individuals outside of Cybadesk Technologies Ltd only when we have your consent to do so

• For external processing

We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

• For legal reasons

We will share personal information with companies, organizations or individuals outside of Cybadesk Technologies Ltd if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

• meet any applicable law, regulation, legal process or enforceable governmental request.


• enforce applicable Terms of Service, including investigation of potential violations.


• detect, prevent, or otherwise address fraud, security or technical issues.


• protect against harm to the rights, property or safety of Cybadesk Technologies Ltd, our users or the public as required or permitted by law

We may share aggregated, non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.

If Cybadesk Technologies Ltd is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

Information Security

We work hard to protect Cybadesk Technologies Ltd and our users from unauthorized access to, or unauthorized alteration, disclosure or destruction of information we hold. In particular:

• We encrypt many of our services using SSL.


• We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.


• We restrict access to personal information to Cybadesk Technologies Ltd employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

Application

Our Privacy Policy applies to all of the services offered by Cybadesk Technologies Ltd and its affiliates, including services offered on other sites (such as weblearninghub.com), but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.

Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may include Cybadesk Technologies Ltd services, or other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.

Enforcement

We regularly review our compliance with our Privacy Policy. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

Changes

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).